“I just wanted to drop you both a quick note to thank you for the amazing personal service that you have provided me with over the past 5 years.
Verity you took me through the Tier 1 renewals and ensured a smooth process to achieving ILR (oh, the 100s of documents!!), and Laya you finished it off by handling my British Citizenship application. On the 6th of September I became a British citizen and yesterday I received my first British passport, thereby achieving one of my major life goals. I couldn’t have done it without the outstanding service, care and professional advice I received from you both (not to mention the stress counseling!).
I’ve only ever had a great experience with everyone I’ve ever dealt with at Breytenbachs and I’m almost trying to think up another immigration matter that may need your attention so that I can continue to deal with you :-)”
Veronica and Paul Stapelberg
“The gratitude we have for Breytenbachs as an organisation is beyond words.
Whether it is South Africa or the U.K, every single person we deal with upholds your company’s values. All who work at Breytenbachs should be truly proud to be associated with you.
All consultants go beyond what is expected in client service, delivery and support.
Laya at this time was so supportive and “held” my hand through a very stressful conversation and huge worry that I had. She broke everything down into smaller pieces and assured me we can deal with each “issue” one at a time and get to the finish line.
Thank you all always for everything.”
“I wanted to extend my gratitude and thanks for everything you and your team did for us. Your professionalism and assistance from start to finish was impeccable. I managed to find more documents than I ever knew possible and am glad to say that even I learnt more about my families history through this process. I have a few friends moving to the UK and have passed on your companies details – all of which are using Breytenbach’s. I am sure their experience will be equally as satisfying.!!!”
“I would just like to let you know that I have been dealing with your staff in your UK office.
My 3 kids and I were on the verge of getting sent back to South Africa. I contacted your branch in the UK. Between Chiara, Lena and Bronwyn I have had the best service I could have wished for. They always made me feel positive, always had answers to my questions.
Thank you for having such an amazing team for the people who really need them.
Look after them, they are gold!!!”
“We would like to take this opportunity to thank you and all the team for being so efficient, helpful and patient with us through what could have been a very stressful time. However, you all have made it very do-able and very stress free. On top of that you have all been very approachable and friendly at all times so THANK YOU to you all. it is much appreciated and I will certainly recommend your services to anyone who asks.”
Harold & Anne Weeks
“Our whole adventure with Breytenbachs has been a pleasure.
From our first meeting with Phillip, who was kind and considerate throughout the meeting while Harold asked questions by the dozen. He made sure that we understood the whole process and was careful to even go back at times for clarity.
Louise was also very good at answering our sometimes desperate queries. She helped sort the confusion and in a way settle the nerves. This journey has been very stressful as we are over seventy and were stressed about making the right decision and not giving the wrong information during the filling of and answering questions”.
“To us, that demonstrated real customer service – help and assistance when it really mattered – and it’s the reason that we continue put our trust in Breytenbachs.
We have found your staff to be very helpful throughout, especially when we have questions, and we are happy with the level of communication that we received.
The fees charged seem reasonable for the service provided, although I am less impressed with the charges made by the UK Government. However, that is another story!”
“May I say, that I was first drawn to your firm, by chance, by the superb quality of the information displayed on your web site. I learnt more about UK immigration matters in 5 minutes from your web site, than I had previously learnt from other sources in 5 hours!
As for my experience of dealing with Laya Strydom, only one word comes to mind – superlative – in every respect. You only need to peruse the correspondence which passed between us, if you have any doubt.
In the meantime, you need to hang on to Ms Laya and give her a salary increase. They don’t come better than Laya, in my humble opinion!!! She is a credit to you and your firm. Well done to you both and my every good wish for your continued success”.
‘I was extremely impressed with the quality of service provided throughout the entire process. I was also pleasantly surprised at the quick turnaround for both applications (residency and citizenship).
Chris was always helpful, responded to queries in a timely manner and was always able to provide guidance/answer any questions raised. He certainly came across as a subject matter expert in the field.
I would recommend Breytenbach’s to anyone looking for immigration advice/services.’
Dr Megan Dale
‘I was very satisfied with my service. It was definitely professional and Laya always got back to me in a timely manner with any queries that I had. Laya also guided me through the kind of application appropriate to my circumstances, which I would not have known about had I not contacted Breytenbachs, so I am very grateful for that. She also handled my case with sensitivity.
All our discussions were followed up with written confirmation. The fee was reasonable as other quotes I had were much higher.
Overall, thank you very much for all the assistance.’
“A huge thank you to Laya Strydom, she was fantastic. She was positive, polite and professional at all times.
She kept me updated every step of the way and all information given was clear and easy to understand. In all my dealings with her she was very patient, efficient and knowledgeable. All emails and telephone calls were responded to promptly.
The team were friendly and helpful. I was kept informed of costs and it was certainly value for money. Laya simplified it and took the stress out of it for me, great service. I would definitely recommend BIC to my family, friends and colleagues.”
“I’ve had a very positive experience working with Verity from Breytenbachs in renewing my Spouse Visa to remain in the UK with my family. Verity has demonstrated a very strong attention to detail from our first phone call and has done a great job of keeping regular contact with me throughout the renewal process to advise what is required and when to expect responses from the UK Home Office to my application.
I am pleased to have put my trust in Verity and in Breytenbachs to get the job done for me in the Visa renewal process and she has been nothing but professional, courteous, and knowledgeable throughout my entire experience. I will use Breytenbachs again when it comes time to apply for Indefinite Leave to Remain and Citizenship.”
“I have been a client for the last almost 6 years if I can remember correctly. I believe I have done 2 Tier 1 visa extensions, Permanent Residence application and my Naturalisation application through Breytenbachs and specifically dealing with Chris Ward.
Chris’ conduct has always been nothing short of fantastic and his advice and help has always left me feeling that I am getting value for my money. I have had nothing but fantastic service from Breytenbachs and Chris and have recommended Breytenbachs to numerous of my friends and colleagues in the past based on the great service provided by Chris.
I have no criticism whatsoever during all my time with Breytenbachs. Thank you for the great service that your company provides.”
“I just wanted to take this opportunity to thank you for an incredible service!
I was in and out and the whole process was painless.
It’s because of your wonderful service that I have so much faith in this country (South Africa).”
“I began to liaise a with Ms. Bernlee Venter who was kind, considerate and friendly.
Secondly Mr Venter who I had the actual consult with, immediately put my mind at ease.
I had arrived at the right place and the high standard of professionalism was truly confirmed the moment we began conversing. Another thing I have also appreciated is that there have been replies to my quiries as fast and efficiently as I’m sure was possible. Also the fact that they have been following up and continue to enlighten me and make suggestions post my consult.
I have not had one single complaint and will most certainly continue to use this great service which you guys provide to manage the delicate matter I find myself in, up until the day that I am reunited with my daughter. Like I mentioned to Mr. Venter I will certainly be recommending your services to others.
To answer your questions I couldn’t be more happy with the diamond I’ve found.
Thank you to the team at Breytenbachs”
“We were referred to Breytenbach’s in London during March 2016 when we found out that the paperwork we needed to supply for my husband’s spousal visa was not appropriate. I made an appointment and went to see Verity. Not only did she confirm our findings, but she worked hard to provide us with enough detail that we could start the right process.
It was during June that we both saw Breytenbach’s in South Africa. By that stage I had got my financial paperwork organised for my company in the UK. We arrived at the Pretoria office the day after the Brexit vote. As you can imagine the office was chaos but that didn’t stop the personal service and interest in our requirements.
Yes, it’s very possible that many people will say the cost was substantial. However, when weighed up against having to resubmit because we didn’t know what we were doing, the cost is minimal.
Phillip and Louise were our main contacts and not only were they completely professional but they went above and beyond to ensure we were able to go through this process with as much ease and simplicity as possible. They were with us every step of the way; they spent so much time reading through all the paperwork and guiding us where necessary that I am sure they knew more about us than we did.
Phillip called me in the UK, not once but a number of times when he needed to provide me with some advice or ask me for more documents. He kept us both sane and focused on the end goal.
When we finally submitted the application, he made sure that Steve was ready and had everything that was needed to ensure we had a smooth application. We both felt like they were as invested in the outcome as we were and that when our approval came through they celebrated with us.
The level of knowledge and advice is exceptional. There wasn’t a single question that they could not answer and not only answer but provide the best advice on
If I was to go through this process again, I would not hesitate to use Breytenbach’s and I would recommend their services to anyone wanting to immigrate.”
“I just wanted to formally thank you for all your efforts in helping us with our application. I found your efficiency a breath of fresh air. We both have recently suffered from shocking customer service from a variety of businesses and government departments. Thus it was delightful that you provided such a wonderful service.
Even if our application had failed I would have praised your thorough preparation and advice. I will not hesitate to recommend you to friends and colleagues for immigration advice.
A shame we never met in person but perhaps that is the secret to your efficient service.
Obviously you have a good team around you and I would appreciate it if you could pass on my thanks to your colleagues who assisted us.
“I just wanted to thank you all for everything you have done for me over the last few years.
We have all been on a journey and thanks to all your efforts I can finally breathe a sigh of relief as it is all over.
You have been incredible and so professional in helping me get to my end goal and get citizenship.
I finally got my British passport in my hands on Tuesday. So it is all over.
Thanks you so much again for all the help. Thanks again and rest assured I will be recommending you to everyone.
Thanks again and please do keep in touch. You have become part of my family.”
“I would just like to say a big thank you for all of your help throughout the this process. I really appreciate how difficult it must be to be in your position in a scenario where you are in the middle between the anxiety of your clients on the one hand and the sheer unpredictability of the Home Office on the other. Despite the inherent difficulty of the situation, it’s been fantastic working with you…”
Quintin, Yuka and Liam Bezuidenhout
“We would like to thank you for the help with our ancestral visas, and holding our hands throughout the stressful journey, jumping from one visa to the next.
Immigration is not for the feint hearted and is the most difficult thing for any family to go through, but your service from your company is truly worth every penny and the professionalism you showed and guidance was phenomenal, making the journey a little more easier for us.
Thank you from the bottom of our hearts. You have changed our future as a family.
Warmest regards “
“In case not many people do not tell you often enough, I want to again say how much we appreciate having a company like Breytenbachs around and having lawyers like you – and your staff – to be there when we most need assistance.”
“You were such a life saver. Keeping me calm when I was panicking or getting confused. Your help was invaluable and I know it is thanks to you I am officially British.
So you are very deserving of the flowers.”
The Agrella Family
“I am writing this email with a humble note of appreciation for the outstanding service that I have received in making use of your service and your entire Breytenbach’s team in Pretoria. Louise Pelcher and Letitia Bornman you are both superstars in my humble opinion.
You both were professional and provided timely and helpful advice regarding the process and documentation requirements. Your abilities to answer questions and resolve issues were past my expectations with regards our settlement Visa applications. I really commend the prompt service provided and professionalism in which you guys dealt with our entire application process from start to finish and I would highly recommend your company to anyone who is looking to make use of immigration consultants.
In closing I would like to thank you, one and all as we would of been lost in this whole process of documentation and procedures.
Michael and Sharon Bowles
“Dear JP and Debbie
We would like to thank you for the help with our kids MN1 and British passports as well as my visa.
Thank you for putting up with my stress tantrums and loads of emails. Debbie always kept me calm and answered me immediately.
We are going to be leaving on 30 June and we look forward to being together as a family again.
Your service from your company is truly worth every penny and the professionalism you showed and guidance was phenomenal.
Thank you from the bottom of our hearts.”
“Passport in my hands, all done, I’m ready to go – flying back on Saturday.
Thank you dearly for your great assistance, good advice, thoroughness and attentiveness to all our queries and questions, leading us through this arduous and stressful process.
Your service was impeccable.”
“That is fantastic news!! Thank you ever so much for all your assistance – your firm has done so much for our family as a whole and we appreciate everything.
I am overjoyed with the result and in only 5 weeks, I am very grateful.”
Claire van der Linden
“I would like to say a huge thank you to Debbie Smuts for assisting in getting both my children their British Passports.
We live in a world where we don’t often take the time to commend others for jobs well done and are often too quick to complain. I wanted to take the time to let you know you have an outstanding member of staff.
I did not think my children could get their passports, but they did. They arrived last week. It has been a 2 year process sorting out their MN1 documents, a new baby arriving and then finally both their passports.
Nothing was ever too much for Debbie. When I sent her an email she replied almost immediately, every time. She put up with millions of my questions 🙂 Her customer service is incredible! The way in which she handled everything was professional, on time and always in a cheery manner. She is a true asset to Breytenbach’s and because of that I have put many people in touch with her and your company.
I want to thank you, Debbie and your company for a job well done and for assisting in getting my children their citizenship. I wish your company all the success in the future.”
“Following my consultation with Ms Verity Marshall I can honestly both say she was very polite and informative. I have been liaising with Verity for a number of years and it was an absolute pleasure to finally meet her face to face.
She was able to extract key information to be able to give me the best advice and the best route of action for my situation.
As a whole I cannot fault Breytenbachs, in my dealings with yourselves whether it be at first contact with the liaising team to the consultant, I have found it easy and satisfying knowing all is in hand.
I look forward to dealing with Breytenbachs now and in the future and would highly recommend you should anyone i know need legal advice.”
“Dear Debbie and JP,
Thank you, thank you, thank you!!! We are rejoicing and so grateful to God for a positive outcome! Thanks for all your help, You have no idea what this means to these two kids! And their kids…
I will sing your praises to everyone. You are such a professional outfit and its so good to know that what you promise you deliver! Debbie, you are a star. An absolute star. Your instant responses to sometimes silly questions warmed my heart many a times when both Camen and I were despondent…
So thank you, thank you!!”
“I couldn’t recommend Breytenbachs enough! I have just completed my journey with the help of Mr Hussain and Ms Gray. If it wasn’t for their expertise, I think I would have just continued burying my head in the sand and hoping my visa status would sort itself out (as I’d already made several attempts to do it myself with no success).
I am so grateful to BIC I genuinely thought I was in a hopeless position and would have to return to South Africa. I was advised and informed every step of the way. I’m terrible at checking my emails and I even received phone calls if I hadn’t responded just to make sure I had received them. I honestly believe if they’ve managed to sort me out they will be able to tackle ANY case.
Professional. Friendly. Good at what they do. I would NEVER try and tackle any immigration stuff myself now. Always leave it to the professionals, they’re worth every penny.
I’m soon returning to start my brothers journey with BIC and I have every faith they’ll have the answers!”
Just a very quick email to thank you for your diligence and hard work in helping me obtain my Naturalization.
My Citizenship Ceremony is tomorrow. It has indeed been a long road for me to get this (11 years), but worth every single penny. As I have always used BIC for my VISA and immigration requirements, it is indeed a name that can be trusted. I shall certainly recommend you in particular to people who require similar services. You are most certainly a great credit to BIC.
Once again many thanks,”
“I cannot thank BIC and in particular Laya Strydom for everything she has done to successfully complete my application, I have used BIC in the past and this was my second time and every time I had the best service possible I cannot say anything negative about the service and Laya Strydom is a credit to your company as she is great. She kept me informed at all times of my application and she was always friendly and professional.
Thank you very much and I will be recommending your service to my friends and family in the future.”
Karen and John Brockett
“We both wanted to say a huge thank you for your kindness, understanding and support all these years which really has scaffolded my spirit beyond words can express.
We are looking forward to bring Hanson in to meet the people that played such a pivotal role in looking after his Mummy’s wellbeing (i.e. sanity) as well as fighting my corner of justice for me.
It makes me proud to know I have positive experiences to share with him of how such noble human beings exist in this world. This I do not say lightly and mean every word of.”
“Dear Verity, thank you so much for your professional and competent attention to my case.
As I mentioned in a feedback form, you have always made me feel comfortable and confident in your ability to handle my application and I could not consider using anybody else! The customer service that I received from you and Heidi was outstanding as always, and I appreciate all your efforts. Importantly too, it has always been a great pleasure dealing with you and Heidi directly – you have a wonderful way with your clients.
I hope you have a lovely day further and enjoy your upcoming time off, I know how many weekends you have worked recently so I hope you have a well-deserved break.”
Jocelyn Collison – Kozak
“I wanted to write and say that the service provided to me by each member of your team was highly professional, courteous and friendly.
I am so thrilled by the communication that existed and by the manner of how I was kept informed at all times.
Chris went out of his way…he recognised that I was reluctant to check emails, so ensured that I was made aware of any issues by providing me with a courtesy call or leaving detailed and clear messages.
I have no hesitation in recommending you to others.
Thank you for a great personal and individualised service”
“I have found the service more than satisfactory. Laya was very professional and prompt. The only waiting that I had to do was out of her hands, as we had to wait on the Home Office to respond.
Very happy with leaving messages as they were always answered. I felt at times like I needed to pay more as I ask a lot of questions. So I think your fees was really low for the service that you provided.
I think everyone did a splendid job and I cant think of how you can improve on excellence. I have already told everyone of my experience with you, and this is also how I heard about your company.
Thank you from all of us for all the help and understanding not to mention your patience.”
“I would like to thank Laya for her prompt and Efficient and friendly service! I have used Breytenbachs previously however it was your Pretoria branch and dealt with Phillip as a result I chose to use the company in the UK.
Laya was very prompt and efficient in explaining the process of the application and always on hand when I had further questions.
When she was on leave I reviewed an email from an assistant with an update which I thought brilliant as some firms would normally only send out that information upon return on the solicitor.
I have already recommended my mother and brother to your Cape Town branch and will continue to recommend anyone I know who is in need of immigration advice.”
Jovonne du Preez
“We had a lovely experience with Laya who was professional, efficient and so friendly. We would definitely recommend her widely. She made both our applications a dream. Thank you for a great service.”
Paul de Villiers
“Just a quick email to say a big thank-you to you, Marieta and Verity for assisting us in our UK immigration process over the past 5 years – we now have ILR and it is a huge relief.
Verity was amazing – her professionalism and thorough knowledge combined with her excellent service-orientated approach made our recent application as stress-free as possible.”
“I remember walking into your office with Paulie that day in 2013 when we were going to start this whole process. If we had known that it would of taken flying backwards and forwards and living in 2 countries over a period of almost 2 year’s we would not of began the journey.
That is the beauty of who the Lord is, He knows the plans He has for us, just as we do for our children if we are blessed enough to be parents.
We have fought and done and been, and cried and screamed, and got excited and on and on it goes. YOU PHILLIP did not leave our hand at any stage of this process. You are a remarkable man who goes way beyond what it expected. The amount of telephone calls you took and emails you replied to, just to make us feel at ease.
There are truly no words to say thank you for your continued support throughout this process, success Phillip how sweet in the end.
MANY MANY THANKS”
“I would like Breytenbachs to score 10/10 for fantastic service received which includes high efficiency, honesty, friendliness and a good knowledge of the law. Thank you so very much for all your help, guidance and information.”
“I was very impressed with Laya and the professional manner in which she dealt with me. Her assistance was excellent. All correspondence, phone calls, questions and queries were dealt with promptly and efficiently. I found Laya very knowledgeable, approachable, and friendly also helping me not to get too stressed. Always helpful and polite. I did receive good value for money.
I would highly recommend Laya to family, friends and colleagues who are in need of immigration services.”
“I thought you would like to know that my journey has reached its end. I received my UK passport last week and therefore feel all sorts of restrictions have now been lifted from my shoulders. That may sound melodramatic but it is a very nice feeling!
Thank you very much for all your very professional help over the years and for always being there when needed if only for reassurance. I must get down to communicating with your other section to sort out my finances and get advice on wills etc. I enjoy reading the monthly newsletters and thank god I applied for British Citizenship through Breytenbachs when I did.
Kind regards and good luck”
“My husband and I were immensely relieved to have our matter resolved and I would like to take this opportunity to thank you for the service which your company provides.
The service was reassuringly professional at all times. We were kept informed and response to our communications was prompt.
Shakir Hussain, Lena and Heidi were approachable and friendly. We were always made to feel valued.
Thank you once again.
We will definitely recommend your services to fellow South Africans!”
“I am British!
Thank you, Laya, for your very professional and friendly help throughout. I am very grateful that I could rely on you and that you answered all my questions so very promptly.
Your sterling service has certainly not gone unnoticed and is truly commendable. Thank you very much!”
“As an overall comment of my experience in dealing with your firm and, of course, more particularly with Mr Breytenbach personally, I cannot sing the praises high enough. Mr Breytenbach guided, advised and assisted us throughout the entire process of preparation and assembly of all the pertinent aspects of making a proficient and professional application to the British Embassy.
In the end, thanks to Mr Breytenbach’s thoroughness and detailed knowledge of the process and the needs and intricacies of a successful application, we were able to submit and application that we believe could not be improved upon. We were proud of the file and presentation that Mr Breytenbach finally assembled – it was Impressive!!
Regardless of the outcome of our application, we shall remain indebted and grateful to Mr Breytenbach for his care, professionalism and dedication to our cause. We are grateful that we were introduced to your firm by a previous successful client of Breytenbach Immigration Consultants. It seems we are all beneficiaries of the excellent services provided by ‘Breytenbachs’.”
“Think this was my 4th time using Breytenbachs , and if there should ever be a 5th or 6th time I’ll use Breytenbachs AGAIN!!!
It’s ALWAYS been a pleasure and so professional!!! If any South African asks me how have I done it I ALWAYS SAY .. CALL BREYTENBACHS!!!
THANK YOU SO MUCH FOR ALL YOUR HELP!!!!
Breytenbachs is like biltong and rugby… U can’t live without it!”
“I am most grateful for your service.
May I also say that Chris Ward was truly exceptional in every respect, by every measure … and I would not hesitate to recommend him, or Breytenbachs, to anyone potentially in need of your services.
Again thank you and kudos to Chris for spearheading such a fine level of service.
Also, your lady who fields incoming phone calls is always so pleasant and warm, which does make a difference.
My sincere thanks and best regards”